Frequently Asked Questions
Everything you need to know about your MediLisk experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts are designed for a modern, tailored fit.
What payment methods do you accept?
MediLisk accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and work exclusively with manufacturers who follow fair labor practices.
Can I change or cancel my order after it's placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.